Customer Support Specialist

Customer Support Specialist

Job Description

  • Resolve incoming client inquiries through verbal and written communication.
  • Use tact and diplomacy to navigate difficult situations and turn them into opportunities for superior customer service.
  • Become technical experts of internal and competitor software systems.
  • Educate customers on best practices.

Requirements:

  • Bachelors' Degree
  • Experience in a customer service/client-facing role
  • Phone experience preferred
  • You have a knack for figuring out technical issues
  • Ability to articulate problems and solve them
  • Detail oriented
  • Effective communicator
  • Desire to grow with a technology company
  • You value teamwork

Company Profile:

Salary: Not disclosed

Industry: Consumer Durables

Functional Area: Others

Role Category: Others

Employment Type: Full time

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