Application Support Analyst

Application Support Analyst

Job Description

  • The Application Support Specialist will play out a basic job with obligation to guarantee steadiness, coherence and accessibility of the business administrations and applications, notwithstanding giving fast reaction to episodes and heightened client inquiries.
Your Role:
  • Level 2 offer help to the live applications/administrations. Investigate and recognize underlying driver of disappointments by responding rapidly and as important to constrain downtime and resolve the issue/issues.
  • Backing amid real episode calls and business workarounds to affected business territories.
  • L2 possess, keep up and track occurrences/issues tickets in L2 line through their whole lifecycle.
  • Coordination and execution of business changes including the execution of testing amid UAT and OAT. Backings Business Continuity Testing.
  • Documentations of run-books, SOPs, Knowledge Base to the importance and precision on a continuous premise.
  • Offer MIs for drifting of episodes, underlying driver and other MI to permit
Basic Skills:
  • QL and RDBMS information with introduction to composing inquiries, tuning ideas, information examination and so forth.
  • Linux/Unix involvement with presentation to Shell, Perl or Python scripting and familiar with UNIX directions for organization, robotization and housekeeping.
  • Working learning of Java based application-related advancements. Information of no less than two web servers.

Company Profile:

Salary: Not disclosed

Industry: Accounting / Finance

Functional Area: Unix shell scripting

Role Category: Linux system Administration

Employment Type: Full time