Customer Service Agent

Customer Service Agent

Job Description

  • Keeping up high state world-class client administration/polished methodology to a wide scope of clients
  • Accumulate data, explores/settle request and logs client calls
  • Convey proper choices for goals in an auspicious way
  • Catch up with clients to guarantee their necessities and desires are fulfilled and guarantees are kept
  • Display item learning while at the same time conveying data in a positive and well-spoken way
  • Capacity to show compassion and personalization with every client connection
  • Capacity to perform multiple tasks - run of the mill undertakings include account investigate, works on screen and staying drew in with clients
  • Capacity to explore through numerous PC applications with speed and precision¬†
  • Capacity to work at the same time with various clients to determine their issues
Capabilities and Skills:

  • All dimensions of capabilities are invited or Heart Trust Certification.
  • Adaptability to work any move inside a 24 hour time span including ends of the week and occasions
  • Fundamental PC and web learning and capacity to type least 30 WPM
  • Incredible client administration and relational abilities (verbal and composed)
  • Incredible listening aptitudes and solid tender loving care
  • Incredible time the executives and prioritization aptitudes
  • Versatile and ready to oversee change while keeping up an inspirational disposition.

Company Profile:

Salary: Not disclosed

Industry: BPO / ITES

Functional Area: Human resources

Role Category: Consultant

Employment Type: Full time