Digital Consultant

Digital Consultant

Job Description

  • Mindfully visit, in view of the characterized parameters, the customer's solicitations to give the best involvement and explain the customer's prerequisites in an auspicious way.
  • Open administration tickets, report each case rapidly and precisely and quickly exchange work force from alternate regions and give follow-up until affirmation
  • Give prompt cautioning in case of peculiarities in the administration procedures to your administrator so this heightens to the territory of expertise and this can check and take restorative activities with the relating territories to offer a tasteful affair to every one of our clients.
  • Urge customers to complete fulfillment reviews as a component of the last conclusion of each demand for a connection with them so as to identify the agony focuses that the customer sees and along these lines have activity intends to improve care in the divert or in the items or administrations that are glitches, this through the update toward the finish of the call.
  • Report any substance in the distinctive advanced stages to the Content Management Officer for its improvement or refresh.
Position necessities:

  • Formal Education: University understudy (in any event 75% of the courses taken), four year college education in showcasing, business organization, frameworks designing.
  • Long stretches of involvement: 1 to 3 years
  • Explicit Knowledge: Telecommunications, past involvement in internet based life.

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: Digital Marketing

Role Category: Consultant

Employment Type: Full time