Guest Service Agent

Guest Service Agent

Job Description

  • Procedure all visitor registration by affirming reservations, relegating room, and issuing and enacting room key.
  • Procedure all installment types, for example, room charges, money, checks, charge, or credit. Procedure all registration including settling any late and questioned charges.
  • Answer, record, and procedure all visitor calls, messages, demands, questions, or concerns.
  • Impart stopping methodology to visitors/guests and dispatch ringer staff or valet staff as required.
  • Supply visitors with bearings and data in regards to property and neighborhoods intrigue.
  • Run every day reports (number of entries, takeoffs), distinguish any unique demands, and check reports for exactness.
  • Complete assigned clerk and shutting reports in the PC framework.
  • Money visitors' close to home checks and explorer's checks.
  • Tally bank toward the start and end of move. Parity and drop receipts as per Accounting determinations.
  • Pursue all organization well being and security strategies and methods; report mishaps, wounds, and perilous work conditions to administrator.
  • Create and keep up positive working associations with others. Conform to quality confirmation desires and gauges.

Company Profile:

Salary: Not disclosed

Industry: Hotels / Restaurants / Airlines / Travels

Functional Area: Hotels and Restaurant

Role Category: Guest Service Associate

Employment Type: Part Time