Help desk Specialist

Help desk Specialist

Job Description

  • Abnormal state of correspondence both composed and verbal which incorporates full ticket proprietorship, following up to guarantee the issues are settled completely, and the end client is fulfilled.
  • Resolve end client issues and difficulties that are appointed as tickets on the helpdesk administration load up.
  • Speak with specialized staff and raise remarkable issues when required.
  • Work with and catch up with merchants and accomplices concerning their item and administration issues.
  • Utilize a solid scrupulousness, recognize open doors for development in customer situations.
  • Participate in the accessible if the need arises pivot.
  • No immediate helpdesk experience fundamental however involvement in a client administration related position is an enormous in addition to.
  • Can breeze through a brisk composing test averaging more than 45 wpm. With such composing, the chase and peck technique simply doesn't cut it.

Company Profile:

Salary: Not disclosed

Industry: Hotels / Restaurants / Airlines / Travels

Functional Area: Domestic Ticketing

Role Category: IT help desk Engineer

Employment Type: Full time