Job Description

• Abnormal state of correspondence both composed and verbal which incorporates full ticket proprietorship, following up to guarantee the issues are settled completely, and the end client is fulfilled.
• Resolve end client issues and difficulties that are appointed as tickets on the helpdesk administration load up.
• Speak with specialized staff and raise remarkable issues when required.
• Work with and catch up with merchants and accomplices concerning their item and administration issues.
• Utilize a solid scrupulousness, recognize open doors for development in customer situations.
• Participate in the accessible if the need arises pivot.
• No immediate helpdesk experience fundamental however involvement in a client administration related position is an enormous in addition to.
• Can breeze through a brisk composing test averaging more than 45 wpm. With such composing, the chase and peck technique simply doesn't cut it.

Company Profile:

Salary: Not disclosed

Industry: Hotels / Restaurants / Airlines / Travels

Functional Area: Domestic Ticketing

Role Category: IT help desk Engineer

Employment Type: Full time

Keyskills