- Abnormal state of correspondence both composed and verbal which incorporates full ticket proprietorship, following up to guarantee the issues are settled completely, and the end client is fulfilled.
- Resolve end client issues and difficulties that are appointed as tickets on the helpdesk administration load up.
- Speak with specialized staff and raise remarkable issues when required.
- Work with and catch up with merchants and accomplices concerning their item and administration issues.
- Utilize a solid scrupulousness, recognize open doors for development in customer situations.
- Participate in the accessible if the need arises pivot.
- No immediate helpdesk experience fundamental however involvement in a client administration related position is an enormous in addition to.
- Can breeze through a brisk composing test averaging more than 45 wpm. With such composing, the chase and peck technique simply doesn't cut it.
Salary: Not disclosed
Industry: Hotels / Restaurants / Airlines / Travels
Functional Area: Domestic Ticketing
Role Category: IT help desk Engineer
Employment Type: Full time