Hiring a Customer Service Representative

Hiring a Customer Service Representative

Job Description

  • Provides clients with courteous, pleasant, speedy, and green service.
  • Recommends objects for sale to customer and recommends trade-up and/or associate gadgets.
  • Registers consumer purchases on assigned cash register, collects coins and distributes exchange as asked; tactics voids, returns, rain checks, refunds, and exchanges as wished.
  • Keeps counters and shelves easy and properly merchandised, takes stock, and continues facts. Checks in and expenses merchandise as required or as directed by means of keep manager or communicated through the shift leader.
  • Implements Company asset safety strategies to perceive and decrease income loss.
  • Ensures compliance with state and local laws regarding regulated merchandise (e.G., alcoholic beverages and tobacco merchandise).
  • Constructs and keeps presentations, which includes promotional, seasonal, terrific structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of meals gadgets (e.G., raw ingredients from pre-cooked) and product placement as certain by way of guidelines/processes (e.G., raw and frozen meats on bottom shelves). For consumable objects, assists in inventory rotation, the usage of the first in, first out technique and restock outs.
  • Has operating know-how of save structures and shop gadget.
  • Provides customer support inside the image vicinity, along with digital passport image service, poster print and innovative machine, suggestive promote of promotional photo merchandise.
  • Assumes internet pick-up responsibilities (video display units orders in Picture Care Plus, fills orders (select objects), promises orders to customers as they arrive at save).
  • Assists with outdoors and interior preservation by using making sure clean, neat, orderly shop situation and appearance.
  • Complies with all corporation policies and strategies; keeps respectful relationships with coworkers.
  • Completes special assignments and other obligations as assigned.
  • Training & Personal Development
  • Attends education and completes PPLs asked by means of Manager or assigned by way of corporate.
  • Must be fluent in studying, writing, and speakme English. (Except in Puerto Rico)
  • Requires willingness to paintings bendy time table, including evenings and weekend hours.
  • Prefer six months of revel in in a retail environment.
  • Prefer to have prior paintings revel in with Walgreens.

Company Profile:

Salary: Not disclosed

Industry: BPO / ITES

Functional Area: Others

Role Category: CSE international voice process

Employment Type: Full time

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