Product Support Specialists are the front line of our customer experience, which brings its own challenges. You may work to resolve issues that are closely related but require a resolution tailored to your customer’s needs, learning style, and implementation model. You will provide technical assistance for Edgenuity’s suite of K-12 products within multiple Learning Management Systems (LMS) and Student Information Systems (SIS), along with general support for end users. You will work closely with various departments to ensure we are meeting customer needs in a timely manner.
The Product Support Specialist is highly focused with a positive, compassionate attitude, and an open mindset to all different types of students and educators.Qualifications
Industry: Education / Teaching / Training
Role Category: Others
Employment Type: Full time