Reception Agent

Job Description

  • Consistently offer professional, friendly and engaging service.
  • Respond to each Guest who approaches the Reception Desk.
  • Drive rate through up-selling room brands.
  • Greet, check in and settle guest accounts while ensuring all service standards are followed.
  • Assist guests regarding hotel facilities in an informative and helpful way.
  • Ability to work well under pressure in a fast paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.


  • Previous customer related experience preferred
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must be able to type 25 words per minute
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities

Company Profile:

Salary: Not disclosed

Industry: Engineering

Functional Area: Digital Marketing

Role Category: Others

Employment Type: Full time