- Consistently offer professional, friendly and engaging service.
- Respond to each Guest who approaches the Reception Desk.
- Drive rate through up-selling room brands.
- Greet, check in and settle guest accounts while ensuring all service standards are followed.
- Assist guests regarding hotel facilities in an informative and helpful way.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Previous customer related experience preferred
- Previous PMS experience an asset
- Computer literate in Microsoft Window applications an asset
- Must be able to type 25 words per minute
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
Salary: Not disclosed
Functional Area: Digital Marketing
Role Category: Others
Employment Type: Full time