Service desk & Compliance

Service desk & Compliance

Job Description

  • The Service Desk is the focal vault where issues that emerge from SAP are accounted for, triaged and oversaw, in one ace ticketing framework.
  • Administration Desk operators bolster the specialists all through the lifecycle of the ticket.
  • A portion of the exercises performed by the Service Desk incorporates;
  • Making tickets in SCCD,
  • Clinging to the SLA Response time targets
  • Understanding the administration types and ticket seriousness'
  • Composing correspondences for different customers
  • Inspecting and running day by day reports from SCCD
  • Backing of professional cleanliness and care group email boxes for different customers.
  • Find latest jobs in Halifax.
Key Skill Set

  • Capacity to settle on educated choices in a convenient way
  • A bent for working with individuals
  • Capacity to organize, great relational abilities
  • Great time the executives abilities
  • Capacity to perceive and secure touchy data
  • Work with honesty
  • Middle of the road MS Excel, MS Word
  • Ticketing framework experience would be an advantage.

Company Profile:

Salary: Not disclosed

Industry: Banking / Financial services / Broking

Functional Area: IT / Computer Science

Role Category:

Employment Type: Full time