- Hardware assist entails Client Laptops and computer systems, Apple MacBookPros, and peripherals.
- OS Support for Microsoft Windows and OSX with Microsoft Office.
- Supports, continues and restore of IT gadget and infrastructure.
- Provides consumer guide for particular person requirements to enhance or decorate user productivity.
- Supports quit person questions concerning their desktop surroundings.
- Provides input on the effectiveness of client computing device assist device strategies and processes as part of the non-stop carrier improvement initiative.
- Provides high contact, the front line, technical aid on videoconference and conference room gadget.
- Troubleshoots software installs and document resolutions for computing device initiated requests.
- Works on "special initiatives” as assigned by way of IT management.
- Identify computer software upgrades and upgrades.
- Build, configure and deploy gadget for site cease users.
- Pick up and shop gadget in a secured region following documented technique for asset control.
- Perform simple troubleshooting of printers, copiers, fax machines, and all-in-one gadgets.
- Support Software set up, remediation, elimination and fixes.
- Deploy new hardware / upgrade existing hardware (upload memory, larger reveal, and so on.
- Provides cease person training and onsite help and on call duties as wanted.
- Demonstrates superb follow up and customer support talents as well as strong task management, and relationship management abilities.
- Technical/exchange faculty certificate in Computer Science, Information Technology, or associated subject; or equal combination of training and work-related experience required.
- Typically requires 2 plus years task associated enjoy
Salary: Not disclosed
Industry: IT / Software
Functional Area: IT software admin
Role Category: Others
Employment Type: Full time