IT Desktop Support

IT Desktop Support

Job Description

  • Hardware assist entails Client Laptops and computer systems, Apple MacBookPros, and peripherals.
  • OS Support for Microsoft Windows and OSX with Microsoft Office.
  • Supports, continues and restore of IT gadget and infrastructure.
  • Provides consumer guide for particular person requirements to enhance or decorate user productivity.
  • Supports quit person questions concerning their desktop surroundings.
  • Provides input on the effectiveness of client computing device assist device strategies and processes as part of the non-stop carrier improvement initiative.
  • Provides high contact, the front line, technical aid on videoconference and conference room gadget.
  • Troubleshoots software installs and document resolutions for computing device initiated requests.
  • Works on "special initiatives” as assigned by way of IT management.
  • Identify computer software upgrades and upgrades.
  • Build, configure and deploy gadget for site cease users.
  • Pick up and shop gadget in a secured region following documented technique for asset control.
  • Perform simple troubleshooting of printers, copiers, fax machines, and all-in-one gadgets.
  • Support Software set up, remediation, elimination and fixes.
  • Deploy new hardware / upgrade existing hardware (upload memory, larger reveal, and so on.
  • Provides cease person training and onsite help and on call duties as wanted.
  • Demonstrates superb follow up and customer support talents as well as strong task management, and relationship management abilities.


Qualifications:

  • Technical/exchange faculty certificate in Computer Science, Information Technology, or associated subject; or equal combination of training and work-related experience required.
  • Typically requires 2 plus years task associated enjoy

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: IT software admin

Role Category: Others

Employment Type: Full time

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